Bones88 is fully committed to protecting the privacy and security of every user's personal information. This document clearly explains how we collect, use, store, and safeguard your data.
Table of Contents
This is not just a policy on paper — it is a core value that shapes how we handle every bit of data you entrust to us.
All data transmitted between your device and bones88 servers is protected with 256-bit SSL encryption — the same level of security used by banking systems.
You have the right to access, correct, or request deletion of your personal information at any time through your account settings or customer support.
Bones88 has never sold and will never sell users' personal information to any third party for marketing or commercial purposes.
Data is stored on secure servers with strict access controls. Only authorized personnel may access user data within the scope of their duties.
The bones88 privacy policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure user rights are always protected.
You can choose the types of marketing communications you wish to receive from bones88 and may unsubscribe at any time through your notification settings.
This policy applies to all bones88 services, including the website and mobile app.
By registering or using bones88 services, you confirm that you have read and understood this Privacy Policy. If you do not agree, please stop using our platform and contact the support team to delete your account.
This Privacy Policy describes the privacy practices of bones88 regarding the collection, use, disclosure, and protection of your personal information when you use our platform. It covers the official bones88 website at bones88.win as well as our iOS and Android mobile apps.
Bones88 takes your privacy seriously. We understand that personal information is sensitive, and we are committed to handling it with full responsibility, transparency, and compliance with applicable data protection laws in Malaysia — specifically the Personal Data Protection Act 2010 (PDPA).
The term "personal data" in this document refers to any information that can be used to identify you, directly or indirectly, including your name, phone number, email address, financial information, and platform usage data.
Bones88 collects information from several different sources to provide users with a secure, high-quality service:
| Data Type | Example Information | Requirements |
|---|---|---|
| Identification Information | Full name, date of birth, IC number | Mandatory (KYC) |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Bank account number, transaction history | Mandatory |
| Usage Data | Game records, active time, clicks | Automatic |
| Device Data | Device type, operating system, IP address | Automatic |
| Verification Documents | IC photo, utility documents for KYC | Upon request |
Bones88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what our services require.
The information we collect is used for the following purposes:
Bones88 will not use your data for any purpose beyond those stated above without first obtaining your additional consent.
Bones88 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, there are limited situations in which data may be shared:
Every third party we work with signs a data processing agreement requiring them to protect your information to the same or higher standard that we uphold.
Your data security is an absolute priority for bones88. We implement a range of technical and organisational measures to protect your information from unauthorised access, modification, disclosure or destruction.
While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage users to take protective measures on their end as well, such as using a strong password, enabling 2FA, and never sharing login credentials with anyone.
Under Malaysia's PDPA and bones88's internal commitments, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you.
You may correct any inaccurate or outdated information in your account.
You may request deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances defined by law.
To exercise any of the rights above, contact the bones88 customer support team via live chat in the app or on the website. We will process your request within 30 business days and may require additional identity verification before fulfilling it.
Bones88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored in your browser when you visit our website.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect specific platform functions. The bones88 mobile app uses equivalent tracking technologies for the same purposes.
Bones88 services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under 18 years of age.
If we discover that we have collected data from an underage individual, we will immediately delete that information and close the relevant account. If you believe your child has registered on our platform, please contact our support team immediately.
In the course of our operations, your personal information may be transferred to and processed in countries outside Malaysia. This applies particularly to the cloud services and technical infrastructure we use.
In all such cases, bones88 ensures that data transfers are protected by adequate safeguards, including data processing agreements that comply with international standards equivalent to the protections provided in Malaysia. We only work with service providers that have a strong security compliance track record.
Bones88 retains your personal data for as long as necessary to fulfil the purpose of collection and to comply with applicable legal obligations:
Once the retention period expires or upon a valid request, data will be securely deleted using methods that ensure it cannot be recovered.
Bones88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:
Your continued use of the bones88 platform after changes take effect indicates your acceptance of the revised policy. We recommend reviewing this page periodically to stay updated on how we protect your information.
If you have any questions, concerns, or wish to exercise your privacy rights, the bones88 Data Protection Officer (DPO) team is ready to assist.
You can reach us via the in-app or bones88 website customer support live chat, or by sending an email to the following address: [email protected] (display as plain text only). We are committed to responding to all privacy-related inquiries within 5 business days.
For more serious concerns, or if you are unsatisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body in Malaysia.